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Frequently Asked Questions

1. What is PinBud?
2. How is PinBud different than other business listing directories?
3. Do I have to sign up for an account?
4. Where are the companies' business listings from?
5. Where are the reviews from? Is PinBud involved in the reviews and responses posting process?
6. Is PinBud involved in contract negotiations or in complaint settlements between users and listed companies?
7. How do I search for service providers in my area?
8. Can I search for a specific business?
9. I cannot find the business I'm looking for...
10. Is a FREE business listing really free? I mean, nobody gives free advertising anymore, do they?
11. So why would I ever want to upgrade to a paid business listing?
12. I found my own company here on PinBud,,, how did that happen? And can I claim my business listing?

1. What is PinBud?

For consumers, PinBud is your local web marketplace for finding, researching, and contacting service-based businesses. Everything from contractors to doctors to carpet cleaners to accountants to auto repair to any other kind of service, we're the go-to website for local search. And we are always 100% FREE for consumers to use.

For businesses, we offer a fully-featured local business listing service. We have both a free business listing (which is very robust), and a GOLD business listing with advanced features.

2. How is PinBud different than other business listing directories?

Three very good reasons:

  1. PinBud offers a real one-stop-shop experience for finding, researching, and contacting the service companies customers look for. Our advanced email function enables customers to send the same service request to multiple companies – this eliminates many phone calls and messages back and forth. From the contacted companies' point of view, only those that are available and interested will respond and provide quotes. It's fully win-win.
  2. PinBud is very easy to use. We're firm believers in keeping it simple. Most common services are grouped by categories and can be picked from drop down menus. Just look at the top of this page… the search bar is pretty simple to use (and for registered users, you are just three clicks away from sending your request to up to ten selected companies.
  3. Flexibility. We continuously look to add new features and to improve your experience.

3. Do I have to sign up for an account?

To contact businesses (or for a business to contact consumers), yes. Consumers can sign up for a free account here, and businesses can go here to choose what type of account they want.

4. Where are the companies' business listings from?

The companies' database behind the search engine is a combination of PinBud members and third party information available (unclaimed business listings). Businesses listed who are not members can claim their listing at anytime.

5. Where are the reviews from? Is PinBud involved in the reviews and responses posting process?

Reviews are entered by registered members only. We only check them for insulting language, threats, and hateful comments. We cannot guarantee the accuracy of the reviews nor will we get involved in disputes between users and companies. We will not disclose to anyone the email address of the person(s) posting reviews.

6. Is PinBud involved in contract negotiations or in complaint settlements between users and listed companies?

In a word, no. PinBud only facilitates putting service companies and consumers together. We are not involved in the negotiation and contracting process between a user and a company. Any complaint resulting from a service provided by a company selected and contacted through PinBud should be taken directly to the service company itself. All of the information in any company's presentation page is either from public domain or entered by that company.

PinBud only facilitates finding and getting in contact with a service company. We are not involved in any way in the negotiation and contracting process between a user and a company. Any complaint resulting from a service provided by a company selected and contacted through PinBud should be taken directly to the service company considered at fault. All the information in the company presentation page is either from public domain or entered by that company.

7. How do I search for service providers in my area?

Look at the top of this page - just fill in the search bar, and you're on your way!

8. Can I search for a specific business?

You can sort your results by name - if you know the company's name, and they are in our database, they should show up in your search.

9. I cannot find the business I'm looking for...

We're sorry about that. We've tried to be as comprehensive as possible in listing area businesses, but like anything else, some will fall through the cracks. May we ask that you tell the business in question you looked for them on PinBud – a listing is free for them, so they'll be sure to be here for the next person who searches.

You may also contact us and let us know the business you were looking for – if their records are public, we'll be sure to add them.

10. Is a FREE business listing really free? I mean, nobody gives free advertising anymore, do they?

Yes, a free business listing is really free. It has plenty of features too, even up to a gallery / portfolio.

11. So why would I ever want to upgrade to a paid business listing?

As your local area fills with businesses, some will want to be seen first – a paid listing gets you that. Plus, rotating premium placement on our homepage, SEO benefits, and much more. Details on a gold account are here.

12. I found my own company here on PinBud,,, how did that happen? And can I claim my business listing?

We continually add public domain information on businesses, so yes; it's very possible that businesses are here without knowing it. Contact us, and we'll get you all setup in claiming your business listing.


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